CL
Cronje L
1 reviews | Active since Feb 2018
25 Nov 2025, 10:55
Standard Bank 2025 loser
On Thursday or Friday last week both of my mom's cards wouldn't work and my app wouldn't open whilst our wifi was fine. I called Standard Bank's call centre where the agent checked the account and I stopped the cards. She also ASSURED me that seeing I have power of attorney and so, signing rights for her account. I drove the 57 km from where we live, to Somerset West Mall branch.and was told that I couldn't get the new cards. What the hell!?!! I really hate this bank.
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Replies (2)
Standard Bank's replyOfficial
25 Nov 2025, 10:58Dear Cronje,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Nov 2025, 10:58
Official
Dear Cronje,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
25 Nov 2025, 11:39Dear Cronje,
Your mother has been contacted and confirmed that she has been assisted.
Kindest Regards
Standard Bank Hello Peter Team
***
Your mother has been contacted and confirmed that she has been assisted.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Nov 2025, 11:39
Official
Dear Cronje,
Your mother has been contacted and confirmed that she has been assisted.
Kindest Regards
Standard Bank Hello Peter Team
***
Your mother has been contacted and confirmed that she has been assisted.
Kindest Regards
Standard Bank Hello Peter Team
***