SM
Sinawe M

1 reviews | Active since Nov 2020

27 Nov 2020, 19:51

Standard Bank

My brother has a court order to release fund on all his standard bank accounts but he still being told that the bank received an order from attorneys to block his accounts and the bank staff do not want provide him with the attorney's contact details and reasons for blocking his account. This happenes after money was withdrawn from his account by an unknown third party to this day he is still waiting for footage or proof of withdrawal of the person who withdrew money from his account at Berrys corner branch in Port Elizabeth. This is unacceptable my brother has kids to feed it's been 8 months now he is being sent from pillar to post for his money and is unable to provide for his children . He called the ***** unit but still did not receive any assistance. Its disappointing because Standard Bank is a reputable bank that we trust we our monies with the hope that the willingness protect it.

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Replies (1)
Standard Bank
Standard Bank's reply28 Nov 2020, 06:09
Official
Hello Sinawe
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards

Complaint Resolution Centre
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