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cC
claude C

1 reviews | Active since Mar 2013

21 Aug 2020, 15:48

standard bank

shocking experience

0
Replies (4)
Standard Bank
Standard Bank's reply21 Aug 2020, 16:43
Official
Dear claude

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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cC
claude C's update21 Aug 2020, 18:06
Reviewer Update
this is not good enough.-
Standard Bank
Standard Bank's reply24 Aug 2020, 16:42
Official
Dear claude

Thank you once again for posting  your comments.

I refer to our telephonic conversation and emailed correspondence with each other and can confirm that this matter has been resolved.

Kind regards

Clint Petersen
Complaint Resolution Centre
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cC
claude C's update24 Aug 2020, 17:12
Reviewer Update
Clint Petersen contacted me and i accepted his comments which will be fruitful for me in the future.
i am very happy that everything has been sorted out