iS
izak S

1 reviews | Active since Aug 2019

22 Oct 2019, 15:15

Standard bank

Recently i saw that my funeral policy with Standard Bank's premium gets deducted twice every month, i have send emails asking them to call me and to sort this out but nothing gets done to it, they say they will forward the email and from there nobody phones.

This is bad service.

0
Replies (1)
Standard Bank
Standard Bank's reply22 Oct 2019, 22:00
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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