Standard Bank

I have a check account, a revolving loan and credit card with Standard Bank. Due a decline in business, I had to file for debt review in 2019. With that, my contact number changed. I went to Standard Bank twice during lockdown to have my contact number updated so I can log into my bank account again because an OTP is sent to your cellphone upon login. Still, after I had my number updated in branch, waited to be helped, just to find that my number hasn’t been updated. They are quick to phone you and tell you that your account is overdrawn and that you owe the bank money, but when you go to a branch to have your details updated and later discover that it isn’t done they just seem to pull up their shoulders and refer you back to a branch to have it updated.