GF
Gert F

1 reviews | Active since May 2017

22 May 2017, 10:50

Standard Bank

<p>I received a credit card about 3 years ago without any proof of income shown to standard bank. I want them to show me the proof of income which they should have on there systems. I am trying to close the account phoned in last week they can't assist me because they must wait for cut off to get the figures, no problem I must phone in on Monday to close, I phoned in today they ask me alot of questions from the computor and then tell e the computor failed me so they cannot close my account I must phone in tomorrow. What a lot of BULL. I want my account closed TODAY there service is pathetic and there charges on the account is way to high. I want my credit card closed. Someone that is competant enough to assist me needs to contact me.</p>

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Replies (1)
Standard Bank
Standard Bank's reply07 Jun 2017, 09:04
Official

Dear Mr Fourie

Thank you for posting the message and allowing the opportunity to investigate the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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