LK
Leanne K
1 reviews | Active since Jun 2023
28 Jun 2023, 16:19
Standard bank
Poor service at standard bank. Have a cheque account with overdraft facility. They just decide that my account be handed over with no communication. Alter my hole salary was taken by standard bank the lawyers still want me to make an arrangement to pay. With what money I did reduce the amount with a hole months salary. What are my kids eating.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
28 Jun 2023, 16:27Hi Leanne
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Jun 2023, 16:27
Official
Hi Leanne
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
30 Jun 2023, 11:37Hi Leanne
Please note that we tried to contact you but no answer.
Please note that we tried to contact you but no answer.
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply30 Jun 2023, 11:37
Official
Hi Leanne
Please note that we tried to contact you but no answer.
Please note that we tried to contact you but no answer.
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team