Standard Bank

<p>I lodged a complaint on an unauthorised debit order from Ucount,and was told it would be reversed. I'm still waiting. Then this email came through. I responded and atull nothing. "</p> <p>Good day Lutendo</p> <p> </p> <p>Thank you for your email below, we sincerely apologise for any inconvenience caused.</p> <p> </p> <p>Kindly provide us with your ID and account number.</p> <p> </p> <p>Upon receipt of this information we would assist you further.</p> <p> </p> <p>We patiently await your response.</p> <p> </p> <p>Kind Regards</p> <p> </p> <p>Serisha Nagan"</p>