STANDARD BANK // 100 DEPARTMENTS // 1000's OF STAFF // 8 TRANSFERS IN 15 MINUTES AND I STILL DONT HAVE A CLUE WHERE MY ACCOUNTS ARE

<p>I had to go on Debt review due to my divorce proceedings, i recently (2 months ago) went off Debt review and have been trying to make contact and payment arrangements with all my creditors so i can regain my credit scoring and pay off my debts.</p> <p> </p> <p>i have been phoning Standard Bank, where they keep transferring me to another department or give me another number to phone, emails dont work. I went into the Branch on Monday, Gateway Durban to see a consultant or the bank manager. The info desk in front put me on the phone AGAIN, this after i have been advised via email that i must go in branch. Being on the phone again, i got transferred several times guessing around 5 or 6 times with NO LUCK again. I have been given 5 different numbers to contact and again info was given BUT NOT THE FULL info as again there is information outstanding.</p> <p> </p> <p>How can Standard Bank expect us to repay ANY amount if all 3 my accounts are given to 3 DIFFERENT ATTORNEYS with EXTRA fees ... ? Firstly i look bad as it took me 2 months to get hold of only 2 of the 3 attorneys i am handed over at??</p> <p> </p> <p>I also asked for the Bank manager to ask if i can consolidate my 3 accounts with a higher agreed rate so i can repay all my outstanding at one place. I CANNOT AFFORD 3 DIFFERENT ATTORNEY COMPANY FEES / AGENCY FEE and you still expect me to repay with a decent amount.</p> <p>If i dont get to see the Bank Manger then i am going to the OMBUDSMAN to report this, as i cannot afford all the extra charges ... those extra charges can go TOWARDS the accounts in arrears.</p> <p> </p> <p>Accounts: ********** ********** 99</p> <p> ********** 6</p> <p> ********** 95</p> <p> </p> ********** <p> </p> <p> </p> <p>ALL MY CALLS HAVE BEEN RECORDED.</p> <p> </p>