ZVZ
Zanne-Mari Van Zyl

1 reviews | Active since Feb 2015

27 Feb 2015, 15:37

Standard Bank

I have no Debit Order to my name that i signed for and on the 27th of February 2015, R350.00 was taken from my account + R99.00 fee for deducting the debit order. The lady i phoned at standard bank secunda told me, maybe they used a wrong account number. That is no excuse! My money is gone. And now i have to make time to go into the bank and correct something that is not my fault at all!

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Replies (1)
Standard Bank
Standard Bank's reply16 Mar 2015, 11:22
Official
Hello zannezanne22,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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