TK
Tracey K
1 reviews | Active since Sept 2020
11 Sept 2020, 15:13
Standard Bank
Was kept waiting for a whole hour to be seen to by a teller at Bayside Centre. Perhaps the bank thinks that now that they have chairs for customers that customers don't mind waiting for an hour? They must realise that customers have lives and are busy and they should provide an efficient service.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
11 Sept 2020, 16:16Hello Tracey
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply11 Sept 2020, 16:16
Official
Hello Tracey
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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***
Complaint Resolution Centre
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***
Standard Bank's replyOfficial
01 Oct 2020, 16:41Good day Tracey,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
kind regards
Complaint Resolution Centre
kind regards
Complaint Resolution Centre
Standard Bank's reply01 Oct 2020, 16:41
Official
Good day Tracey,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
kind regards
Complaint Resolution Centre
kind regards
Complaint Resolution Centre