Standard bank

August month noticed there was - R549 in my cheque account again in September month. Went to standard bank Brackenfell branch... Took all the details and promised to call me back, they did call me, 10/10/2019went back to Bellville branch fo the feed back. Consultant confirm That there is no investigation, it's just a contact number of the rental appartment doing debit of R10500 every first day of month, because there is no money to my bank account left the bank charges. I paid those charges because the consultant confirmed that I must contact the place ask my money as standard bank there is nothing they can do. I don't know the place and I never sgn any agreement for rent