kK
kabouspret K
1 reviews | Active since Sept 2016
27 Jan 2020, 11:14
Standard bank
Worst bank ever. I phoned and tried to find out what is my outstanding balance on my student loan which is almost paid up. No response, transferred from one department to another. *********** bank with unqualified personal to solve problems. One star is even to high. Please do not bank with them or get any studebt loans.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 Jan 2020, 02:37Hello Kobus
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply29 Jan 2020, 02:37
Official
Hello Kobus
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
10 Feb 2020, 11:09Dear Kobus Pretorius
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply10 Feb 2020, 11:09
Official
Dear Kobus Pretorius
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Clint Petersen
Complaint Resolution Centre
***