TM
Tumelo M
1 reviews | Active since Feb 2019
06 Dec 2021, 20:43
Standard bank
Hi all..I've change the phone but am trying to transfer money to someone,found that my new device not link on my account,try to call customer service I was on the phone for almost 1hour without any help.the IT service very poor.am not happy at all..
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Standard Bank's replyOfficial
07 Dec 2021, 03:51Hello Tumelo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Dec 2021, 03:51
Official
Hello Tumelo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***