standard bank

The worst service I have ever got, I have been using standard bank from primary School with no doubt that all my financial securities will be covered by them , short story I financed my car with them, I was job hopping as I am still in the corporate world , in 2022 I got a job and got paid on the 25th , initially my debit order used to go off on the 2nd , after so many timeless calls requesting for standard bank to change my debit order date to the 25th , SB was not coming to the party instead they stopped the debit order and I ended up paying manually , now they say I am in arrears with one month, I asked which month am I in arrears with , they said 2023 February, I sent them POP for that month but nothing had changed , I went to branches but no one seems to be able to help , what a useless service!! Sad that I trusted SB all my life