sP
shamis P
1 reviews | Active since Aug 2016
28 Aug 2023, 23:10
Standard Bank *******
Hi I am so disappointed and discussed with the dnt care Attitude of Standard bank. I have posted some time back, with No Response from Anyone. The Previous Manager at Standard bank Phoenix had Frozen my Acc 6 years ago,Some one form the Standard Bank head office told me that the Manager from the Phoenix Branch had froze my Acc inturnely with my loan amount of R62000 from African Bank and my personal money of R1200 with No Explanation. I had been to the bank so many times in these past years and they say they can't help me my Acc is under investigation. So I went 3 months ago again then I see the previous Manager has left. There's now a New Manager I have met with her at the branch about 6 times now, its almost 4 months now and my Account is still under investigation and my money's is still frozen. Guy's come on nw is this how you guys do business So Unprofessional 6 years investing WHAT?. To make things even more worse I have a Homeloan with them aswell. Unprofessional bunch of *******... Jst given my money back... I will be moving my Homloan to another Bank. Can't do business with unprofessional Standard bank People.
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
29 Aug 2023, 07:27Hi Shamis
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Aug 2023, 07:27
Official
Hi Shamis
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
sP
shamis P's updateReviewer Update
29 Aug 2023, 10:30STANDARD BANK replies with an automated apology, but No phone call or follow-up on anything can any lawyers Advise is it legal to have an Account frozen for 6years? With no explanation? This is so unfair and ********...I think
sP
shamis P's update29 Aug 2023, 10:30
Reviewer Update
STANDARD BANK replies with an automated apology, but No phone call or follow-up on anything can any lawyers Advise is it legal to have an Account frozen for 6years? With no explanation? This is so unfair and ********...I think
Standard Bank's replyOfficial
29 Aug 2023, 10:41Hi Shamis
Please provide us with your ID number to be able to follow up.
Kind Regards
Standard Bank Hello Peter Team
***
Please provide us with your ID number to be able to follow up.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Aug 2023, 10:41
Official
Hi Shamis
Please provide us with your ID number to be able to follow up.
Kind Regards
Standard Bank Hello Peter Team
***
Please provide us with your ID number to be able to follow up.
Kind Regards
Standard Bank Hello Peter Team
***
sP
shamis P's updateReviewer Update
29 Aug 2023, 18:10Sorry I can't give you my ID no. I would like some at a high level to call me Mr S Pillay on *** to sort this Matter out ASAP AND To explain to ME, Why HAS it taken 6 years for Standard Bank to do an investigation and release my Personal money of R12000.which does not belong to the bank "That was my wage" Which by the way is ********. I would like to have my money Returned back back to me.You guys have No right over my money.
After this matter is sorted I will be moving my homloan frm you guys to another Bank. That's for sure.... Dnt want to have anything to do with ppl that take customers like a joke.
After this matter is sorted I will be moving my homloan frm you guys to another Bank. That's for sure.... Dnt want to have anything to do with ppl that take customers like a joke.
sP
shamis P's update29 Aug 2023, 18:10
Reviewer Update
Sorry I can't give you my ID no. I would like some at a high level to call me Mr S Pillay on *** to sort this Matter out ASAP AND To explain to ME, Why HAS it taken 6 years for Standard Bank to do an investigation and release my Personal money of R12000.which does not belong to the bank "That was my wage" Which by the way is ********. I would like to have my money Returned back back to me.You guys have No right over my money.
After this matter is sorted I will be moving my homloan frm you guys to another Bank. That's for sure.... Dnt want to have anything to do with ppl that take customers like a joke.
After this matter is sorted I will be moving my homloan frm you guys to another Bank. That's for sure.... Dnt want to have anything to do with ppl that take customers like a joke.
Standard Bank's replyOfficial
30 Aug 2023, 07:30Hi Shamis
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Aug 2023, 07:30
Official
Hi Shamis
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
sP
shamis P's updateReviewer Update
05 Sept 2023, 23:43Sick of you guys lies, it's has been 3 business working days now when NO REPLY, is this how to take care and look after customer's....? It's so unbelievable that you lie to customers/ Me that we will be taken care of, You people "LIE JUST TO KEEP PEOPLE LIKE ME QUITE. I'M not willing to take this **** from Standard Bank any more!!! Mayb I should seek legal Assistance." I THINK 6 YEARS IF FAR TO LONG TO WAIT FOR MY OWN Money. To wait for *********** and uneducated standard bank they maybe will take another 6 years to sort my Problem out..... I have No words....
sP
shamis P's update05 Sept 2023, 23:43
Reviewer Update
Sick of you guys lies, it's has been 3 business working days now when NO REPLY, is this how to take care and look after customer's....? It's so unbelievable that you lie to customers/ Me that we will be taken care of, You people "LIE JUST TO KEEP PEOPLE LIKE ME QUITE. I'M not willing to take this **** from Standard Bank any more!!! Mayb I should seek legal Assistance." I THINK 6 YEARS IF FAR TO LONG TO WAIT FOR MY OWN Money. To wait for *********** and uneducated standard bank they maybe will take another 6 years to sort my Problem out..... I have No words....
Standard Bank's replyOfficial
06 Sept 2023, 07:49Good Day Shamis
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Sept 2023, 07:49
Official
Good Day Shamis
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***