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chaim S

1 reviews | Active since Dec 2016

13 Dec 2024, 12:29

Standard bank

im a pvt banking client. on the 1st December ***** was committed on my account. to date, ie: Friday 13th, they are still investigating the case. the banks sla is 5 - 7 working days. that period has passed, yet they abuse their clients through there procrastination and slow service delivery....shocking service and treatment....

0
Replies (2)
Standard Bank
Standard Bank's reply13 Dec 2024, 12:38
Official
Dear Chaim

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply14 Dec 2024, 10:45
Official
Dear Chaim 

Our team tried reaching out to you to no avail.

Please  confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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