HB
HM B
1 reviews | Active since Nov 2012
28 Sept 2019, 18:37
Standard Bank
One week later and still no effort to solve my problem. May I give you training on service delivery and handling customer complaints please?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
30 Sept 2019, 14:15Dear HM
Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply30 Sept 2019, 14:15
Official
Dear HM
Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Complaint Resolution Centre
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***
Complaint Resolution Centre
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Standard Bank's replyOfficial
14 Oct 2019, 09:55Dear HM
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply14 Oct 2019, 09:55
Official
Dear HM
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***