AP
Andre P

1 reviews | Active since Dec 2013

01 Mar 2023, 05:42

Standard Bank 0 refusing the client his rights to have copy bank statements and finance agreements , even via a court order application

My client has been trying to get this OWN BANK STATEMENTS and FINANCE AGREEMENTS (copies thereof) for the past 5 years for bookkeeping and audit purposes. We have been trying to get this documentation from Standard Bank since about March-2021 forcing me to get 3 summonses against the bank to deliver this documentation for audit purposes. a Legal case was made by Standard Bank against the client (early 2020) and the client reacted with a COUNTER court application. This case was heard on 5-November-2022 , worst of all being that the Judge only gave verdict yesterday (28-Februarry-2023) and whereby the client is informed that they are NOT entitled / may NOT and are now DENIED access or to get the requested copies of documentation originally requested for audit purposes. The SUSPISION has been raised during the conducting of the audit , the pure fact that the client did NOT have copies of the banks statements and finance agreements in their possession and the fact the Standard Bank REFUSES them copies , despite the fact that the client even wants to / are prepared to PAY for such copy documentation , that IT IS SOMEONE ELSE'S TRANSACTIONS BEING RECOVERED FROM THE CLIENTS ACCOUNTS AND THAT STANDARD BANK KNOWS THIS , therefore the denying to present / supply copies of the requested documentation. Furthermore : I discovered a very CONTROVERSIAL clause regarding INTEREST charged in their Standard Bank finance agreements and after doing the accounting and interpretation thereof , realized that Standard Bank is EXPLOITING clients with the application of this clause ! Worst of all : the interpretation of this clause was done and given by one of the bank's employees without him even knowing how I interpreted and treated it accounting purposes. The bank employee's interpretation was a MIRROR COPY of my interpretation ! He also REFUSED to put HIS interpretation onto paper for audit purposes , we think Standard Bank KNOWING their WRONGDOING and MALAPPLICATION of this clause , revealing that Standard Bank clients gets ******ED and EXPLOITED by this !! This is a STANDARD clause in ALL of their finance - and loan agreements !

How can ANY financial institution / bank deny a client COPIES of their OWN documentation , especially despite the fact that the CLIENT is even prepared to pay for the copies of the documentation ? Does the bank KNOW / ACKNOWLEDGE their WRONGDOINGS by REFUSING the Client access to his OWN accounting - and financial records ? Question arises : has the bank BRIBED THE JUDGE to give this verdict of denying access to owned information , which is the question that now arises with the client (which is a normal reaction / behaviour by a normal person) ?

CAN ANYONE PLEASE ADVISE AND HELP TO GET THIS DOCUMENTATION ? IS THIS PURELY BULLY TACTICS APP**** BY THE BANK ? AS FAR AS I KNOW , NO INSTITUTION MAY DENY YOU THE RIGHT OF ACCESS TO YOUR OWN DOECUMENTION AND INFORMATION ????? SUSPISION AUTOMATICALLY ARISES THAT OTHER CLIENTS TRANSACTIONS ARE RECOVERED FROM THIS CLIENTS ACCOUNTS , THEREFORE THE DENYING ACCESS AND COPIES TO THE DOCUMENTATION ???

PROVE ME WRONG PLEASE ............................................................AND GIVE / OFFER US HELP PLEASE , IN ANY WAY TO OBTAIN THE RELEVANT DOCUMENTATION .............

0
Replies (1)
Standard Bank
Standard Bank's reply01 Mar 2023, 07:53
Official
Dear Andre Pretorius

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you. 

Kindest regards, 
Standard Bank Hello Peter Team