NM
Ntombi M
1 reviews | Active since Aug 2024
20 Aug 2024, 09:04
Standard back complaint
1 am soooooo frustrated with standard bank,my account is blocked since last week so I went to one of their branches where I was told what to do,so I sent all the documents required to the relevant department.My account is still blocked,I have soooo many payments I need to make!Yho if you are banking with these guys I suggest you look for another one,I've been sending emaila asking for feedback..nothing!
Helpful (0)
Replies (10)0
Replies (10)
Standard Bank's replyOfficial
20 Aug 2024, 09:16Hi Ntombi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply20 Aug 2024, 09:16
Official
Hi Ntombi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
NM
Ntombi M's updateReviewer Update
20 Aug 2024, 09:21Please do,because I've been begging for a response on emails.
NM
Ntombi M's update20 Aug 2024, 09:21
Reviewer Update
Please do,because I've been begging for a response on emails.
Standard Bank's replyOfficial
20 Aug 2024, 09:24Standard Bank's reply20 Aug 2024, 09:24
Official
NM
Ntombi M's updateReviewer Update
20 Aug 2024, 12:50Thank you.
I would like to know if there is a temporary solution whileI wait for the investigation to be concluded
I would like to know if there is a temporary solution whileI wait for the investigation to be concluded
NM
Ntombi M's update20 Aug 2024, 12:50
Reviewer Update
Thank you.
I would like to know if there is a temporary solution whileI wait for the investigation to be concluded
I would like to know if there is a temporary solution whileI wait for the investigation to be concluded
Standard Bank's replyOfficial
28 Aug 2024, 14:11Hello Ntombi,
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when can we reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when can we reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply28 Aug 2024, 14:11
Official
Hello Ntombi,
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when can we reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when can we reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
NM
Ntombi M's updateReviewer Update
29 Aug 2024, 11:45Goos day
I did not recieve a call,I've been glued to my phone waiting for your call. Please call mwe,Im available ti speak right now
I did not recieve a call,I've been glued to my phone waiting for your call. Please call mwe,Im available ti speak right now
NM
Ntombi M's update29 Aug 2024, 11:45
Reviewer Update
Goos day
I did not recieve a call,I've been glued to my phone waiting for your call. Please call mwe,Im available ti speak right now
I did not recieve a call,I've been glued to my phone waiting for your call. Please call mwe,Im available ti speak right now
NM
Ntombi M's updateReviewer Update
30 Aug 2024, 14:09I've been told I'll get feedback,I recieved an email 2 days ago stating my complaint has been successfully resolved,one of the staff said theyll have feedback first thing in the morning ,but here we are,no feedback.
NM
Ntombi M's update30 Aug 2024, 14:09
Reviewer Update
I've been told I'll get feedback,I recieved an email 2 days ago stating my complaint has been successfully resolved,one of the staff said theyll have feedback first thing in the morning ,but here we are,no feedback.
Standard Bank's replyOfficial
30 Aug 2024, 14:20Good day Ntombi.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Aug 2024, 14:20
Official
Good day Ntombi.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
NM
Ntombi M's updateReviewer Update
30 Aug 2024, 14:57I have not recieved a call.My number is ***.
Please do better standard bank
Please do better standard bank
NM
Ntombi M's update30 Aug 2024, 14:57
Reviewer Update
I have not recieved a call.My number is ***.
Please do better standard bank
Please do better standard bank
NM
Ntombi M's updateReviewer Update
30 Aug 2024, 15:52Everyday its the samw thing,how long will this take?Why did I recieve an email saying it's successfully resolved?
NM
Ntombi M's update30 Aug 2024, 15:52
Reviewer Update
Everyday its the samw thing,how long will this take?Why did I recieve an email saying it's successfully resolved?