GM
George M
1 reviews | Active since Dec 2021
29 Apr 2026, 06:21
STANDARD APP NOT FOR FOREIGNERS
Got account,got app,but cannot send money,cannot ewallet,cannot transfer,the reason cannot DIGIme,i cant verifie the account becouse i dont have id,i use passport,but they know theres a lot of legal foreigners who use standard bank,no announcement,no emails to alert about it,you just find when you want to do transaction,when ask them,nobody knows how exactly to explain,it seems like they dont know,they say i must keep use app,may be will get used of me,then will allow me to do it
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 Apr 2026, 07:10Dear George,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Apr 2026, 07:10
Official
Dear George,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
29 Apr 2026, 09:03Dear George,
We would like to thank you for giving us the opportunity to address your matter.
As per our conversation Digimi is linked to Home Affairs for identity verification.
However, as a foreign national, your passport is issued by your home country or its embassy, and those records are not available in the Home Affairs system we access.
This is why we are unable to process Digimi verification for foreign nationals.
We recommend that you continue to use the app so it can remain a trusted device
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
As per our conversation Digimi is linked to Home Affairs for identity verification.
However, as a foreign national, your passport is issued by your home country or its embassy, and those records are not available in the Home Affairs system we access.
This is why we are unable to process Digimi verification for foreign nationals.
We recommend that you continue to use the app so it can remain a trusted device
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Apr 2026, 09:03
Official
Dear George,
We would like to thank you for giving us the opportunity to address your matter.
As per our conversation Digimi is linked to Home Affairs for identity verification.
However, as a foreign national, your passport is issued by your home country or its embassy, and those records are not available in the Home Affairs system we access.
This is why we are unable to process Digimi verification for foreign nationals.
We recommend that you continue to use the app so it can remain a trusted device
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
As per our conversation Digimi is linked to Home Affairs for identity verification.
However, as a foreign national, your passport is issued by your home country or its embassy, and those records are not available in the Home Affairs system we access.
This is why we are unable to process Digimi verification for foreign nationals.
We recommend that you continue to use the app so it can remain a trusted device
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***