IM
IGNESIUS M

1 reviews | Active since May 2024

24 May 2024, 13:58

Standard *****

I have a business account with Standard one morning they decided to place my account on hold its been 4weeks since i submitted the documents they needed but every time I call them I’m just being told please leave your number the investigator will call you but I don’t receive any call

So now whenever I call I tell them please call the investigator on my behalf everyone just says he’s not available so which means this investigator is a auto response a robot

After sending them many emails they finally blocked my emails on the email I used to communicate with them (Online********)

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Replies (1)
Standard Bank
Standard Bank's reply24 May 2024, 14:13
Official
Dear Ignesius, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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