KG
Kgotlelelo G
1 reviews | Active since Nov 2022
23 Nov 2022, 21:53
Standard
I have opened an account with standard bank in 2021. At first i didn't know that my account was actived, later on i got email with outstanding balance (bank charges). I had to pay those bank charges in order to close the account. Today i'm surprised to see that i owe R82 of Bank charges and i closed that account last year. I dont know how can i still be charged whereas i closed the account. I'm a student with no income, last time i paid with my last money thinking i wont experience this again. So disappointing with the service
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Replies (3)
Standard Bank's replyOfficial
24 Nov 2022, 07:50Hi Kgotlelelo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply24 Nov 2022, 07:50
Official
Hi Kgotlelelo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
KG
Kgotlelelo G's updateReviewer Update
24 Nov 2022, 15:00I haven't got any feedback yet. Can i please be assisted or contacted.i really want this matter to be resolved ASAP .it's really frustrating.
KG
Kgotlelelo G's update24 Nov 2022, 15:00
Reviewer Update
I haven't got any feedback yet. Can i please be assisted or contacted.i really want this matter to be resolved ASAP .it's really frustrating.
Standard Bank's replyOfficial
24 Nov 2022, 15:37Good day Kgotlelelo
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply24 Nov 2022, 15:37
Official
Good day Kgotlelelo
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***