RS
Richard S

1 reviews | Active since Feb 2021

02 Feb 2021, 08:34

Standarbank simply ignore their customers

I will simply post my email communication below and you will see for yourselves...

Standard bank blatantly ignores there customers.

Good day,

I have yet to receive any kind of response on the communication below…

From: richard stander Sent: 26 January, 2021 1:36 PM To: Ngcobo, Nokuthula Brenda N <***> Cc: ***; *** Subject: Re: Savings acc to be linked

Good day,

Can anyone at standard bank please assist me to connect my savings account to my current account on my standard bank app.

This simple request was sent on 14th of December, To date it has not been resolved...

see below. ________________________________________ From: richard stander <> Sent: Saturday, 19 December 2020 09:25 To: Ngcobo, Nokuthula Brenda N <***> Subject: Re: Savings acc to be linked Good day.

May i please have an update on this?

Get Outlook for Android

________________________________________ From: richard stander <> Sent: Monday, 14 December 2020, 12:28 To: Ngcobo, Nokuthula Brenda N Subject: Re: Savings acc to be linked

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ID: ***

Get Outlook for Android ________________________________________ From: Ngcobo, Nokuthula Brenda N <***> Sent: Monday, December 14, 2020 12:12:56 PM To: richard stander <> Subject: RE: Savings acc to be linked Good day Thank you for your email, I trust that my email finds you well. Kindly please email me your cell phone number and ID number to be able to assist with your below request. Looking forward to your response Regards Nokuthula Ngcobo Prestige Banker Tel +27 (11) *** / www.standardbank.co.za K90 Shopping Centre North Rand Road Boksburg Gauteng 1459 Standard Bank / South Africa / A member of Standard Bank Group From: richard stander Sent: Monday, 14 December 2020 11:39 To: Ekurhuleni.prestigebanking <***> Cc: Thabana, Reatlehile RM <***> Subject: Savings acc to be linked Good day. Can you please link my savings account to my current account and enable it to be visible on the STD bank app. Get Outlook for Android

0
Replies (1)
Standard Bank
Standard Bank's reply03 Feb 2021, 00:37
Official
 
Hello Richard 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards

Complaint Resolution Centre
*** 
*** (fax)
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