1 reviews | Active since Feb 2019
Standarbank overdraft
I would like to know how Standard Bank goes about this overdraft on a account.
I wasn't even aware of the overdraft until I saw my current account way in the minus.
I still had money available in on my available balance in my account. So how does this work, I have money available but then there is no money. How can I ever trust Standard bank to be certain I have enough money before spending.
I would have never spent any money if I knew I didn't have any but my current balance still said I have available.
This is ridiculous as I am now also paying honouring fees because of this. Once my salary gets paid in half of it will go to this overdraft I never asked for.
Can Standard Bank not just show the right amount available rather than catching on **** like this.
I am highly disappointed and will be moving banks soon.
Hello Shanel,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Best regards,
Hello Shanel,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Best regards,
