Standarbank Business Banking

<p>Standard Bank Business Banking is one of the most insufficient banks there is to deal with. Their business services are non-existing. I have open 2 business accounts with them in the last few months and it is a continuous struggle, from their internet banking profiles, collection of cards, bank statements not to mention their telephone support, and don't even try to do a complaint of submit a query. To date customer service have not responded to any of my queries with a proper answer. They lodged a service request and very provisionally send you a reference number and a contact telephone number to follow up, when trying to phone the number, there is no option to indicated were to follow up on queries, and if you get to a person it is a back and forth transferring with no results. They then follow up with communicating the status of the query via sms’s and with no proper reply just advice the query is resolved. No communicating via telephone or email of any indication what has been done, what happened ect. When speaking to a customer services agent, they tern quickly to a technical agent, are not interested in your query or complaint and are very rude and unhelpful when you ask them to answer the query properly. I don’t know any more, can someone please recommend me a business bank. </p>