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Siphokazi N
1 reviews | Active since Dec 2013
10 Mar 2023, 12:09
STANDARB BANK VEHICLE FINANCE!!!! THE WORST EVER!!!
This is the worst bank ever, I have no choice but to move my bond from them. they ignore emails, no communications, they will basically make you feel like you are not important and at their mercy. Its a disappointment really! If you want peace of mind, and good customer service, then do yourself a favor and choose another bank.
Helpful (0)
Replies (10)0
Replies (10)
Standard Bank's replyOfficial
10 Mar 2023, 12:14Dear Siphokazi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply10 Mar 2023, 12:14
Official
Dear Siphokazi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
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Siphokazi N's updateReviewer Update
10 Mar 2023, 12:22That is not even true, how will you take a closer look when you dont even have my details!!! another empty promise then again i guess!!!
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Siphokazi N's update10 Mar 2023, 12:22
Reviewer Update
That is not even true, how will you take a closer look when you dont even have my details!!! another empty promise then again i guess!!!
Standard Bank's replyOfficial
10 Mar 2023, 12:55Hello Siphokazi
Your matter will be assigned and one of our agents will reach out to assist further.
Please be on the look out for a call from our team.
Your matter will be assigned and one of our agents will reach out to assist further.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply10 Mar 2023, 12:55
Official
Hello Siphokazi
Your matter will be assigned and one of our agents will reach out to assist further.
Please be on the look out for a call from our team.
Your matter will be assigned and one of our agents will reach out to assist further.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
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Siphokazi N's updateReviewer Update
10 Mar 2023, 13:02NO need for a call. please someone needs to attend to Case No 66781 and send me confirmation urgently.
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Siphokazi N's update10 Mar 2023, 13:02
Reviewer Update
NO need for a call. please someone needs to attend to Case No 66781 and send me confirmation urgently.
Standard Bank's replyOfficial
10 Mar 2023, 13:32Hi Siphokazi
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply10 Mar 2023, 13:32
Official
Hi Siphokazi
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
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Siphokazi N's updateReviewer Update
13 Mar 2023, 10:05As said, this was a lie! nothing was ever sorted since last week, no call nothing!!! Worst bank ever!
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Siphokazi N's update13 Mar 2023, 10:05
Reviewer Update
As said, this was a lie! nothing was ever sorted since last week, no call nothing!!! Worst bank ever!
Standard Bank's replyOfficial
13 Mar 2023, 10:38Good day Siphokazi
Our team is still busy with this matter.
We will be in touch with further feedback.
Please be on the look out for our call.
Kindest regards
Our team is still busy with this matter.
We will be in touch with further feedback.
Please be on the look out for our call.
Kindest regards
Standard Bank Hello Peter Team
Standard Bank's reply13 Mar 2023, 10:38
Official
Good day Siphokazi
Our team is still busy with this matter.
We will be in touch with further feedback.
Please be on the look out for our call.
Kindest regards
Our team is still busy with this matter.
We will be in touch with further feedback.
Please be on the look out for our call.
Kindest regards
Standard Bank Hello Peter Team
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Siphokazi N's updateReviewer Update
13 Mar 2023, 10:45Since Friday? what is so difficult? what i need at the moment is at least the response. Everyone is ignoring my emails, and you are also writing me automated emails!!!!
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Siphokazi N's update13 Mar 2023, 10:45
Reviewer Update
Since Friday? what is so difficult? what i need at the moment is at least the response. Everyone is ignoring my emails, and you are also writing me automated emails!!!!
Standard Bank's replyOfficial
13 Mar 2023, 10:51Good Day Siphokazi
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Standard Bank's reply13 Mar 2023, 10:51
Official
Good Day Siphokazi
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
14 Mar 2023, 10:47Good day Siphokazi
We'd like to thank you for giving us the opportunity to assist get our VAF team to respond to and resolve your request. We have been informed that the team has responded and provided you with an outcome.
We sincerely regret that this matter took longer than anticipated.
If you require any additional assistance, please do not hesitate to contact us.
We'd like to thank you for giving us the opportunity to assist get our VAF team to respond to and resolve your request. We have been informed that the team has responded and provided you with an outcome.
We sincerely regret that this matter took longer than anticipated.
If you require any additional assistance, please do not hesitate to contact us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply14 Mar 2023, 10:47
Official
Good day Siphokazi
We'd like to thank you for giving us the opportunity to assist get our VAF team to respond to and resolve your request. We have been informed that the team has responded and provided you with an outcome.
We sincerely regret that this matter took longer than anticipated.
If you require any additional assistance, please do not hesitate to contact us.
We'd like to thank you for giving us the opportunity to assist get our VAF team to respond to and resolve your request. We have been informed that the team has responded and provided you with an outcome.
We sincerely regret that this matter took longer than anticipated.
If you require any additional assistance, please do not hesitate to contact us.
Kindest regards,
Standard Bank Hello Peter Team