Standarb bank ***** Department and online assistance Sucks !!!!

Standard Bank, Internet banking system is so messed up.

I am being blocked from doing instant EFT's. this is so annoying. And what makes it even more annoying is that after holding on the phone,l going though multiple dropped calls, and hours of talking to diffent peopple, no one can help me.

I even asked if going to the branch will help sort this out. The answer was, they are not sure if the branch can sort this out.

I totally believe them.

New android version rolled out last week.

Now suddenly Standard bank picks up my phone a s non trusted device.

***** department sends me multiple SMS's

I call in, they cant help, they say it looks to them like I have 2 phones, and I must one the phone i had before to do my banking. Well, guess what. Its the same phone guys.

they say, they will need to put me through to self service banking. Tons of droped calls, a whole profile rest on my phone later, and I am still no where.

This is truly the south African experience. thanks guys !!!

Much appriciated !!!!

If this is not sorted out by next week, Monday, consider this account closed. Thats a promise.

I don't need to spend my Saturdays, trying to get my money out the bank.