AS
Armand S

1 reviews | Active since Feb 2018

26 Feb 2018, 12:03

Standar Bank Horrible VAF services

I have been trying to get hold of the vehicle and asset insurance division at standard bank to settle my car loan. They had me on hold for 32 mins before someone answered and asked for my cell number to phone me back. This is terrible service from standard bank, especially regarding the fact that I am a PRESTIGE client as well. I will definitely be moving the extent of my banking profile to FNB.

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Replies (1)
Standard Bank
Standard Bank's reply26 Feb 2018, 12:44
Official

Thank you for posting your comments.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre
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