DJ
Deon J
1 reviews | Active since Oct 2017
05 Jul 2021, 07:24
Standar Bank Anti-***** Delay
On the 23rd I realised that somebody hacked into my account on the 20th and cleaned out my account. I contacted my manager who transfered me to the anti-***** department. They gave me a reference nunber and requested a SAPS case number which I provided. I had to go to Eastgate Branch to get certified statements and the lady who helped looked at account where the money was transfered into and just smiled. It is also a Standard Bank account. What about RICA??
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Jul 2021, 02:29Hello Deon
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply06 Jul 2021, 02:29
Official
Hello Deon
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
DJ
Deon J's updateReviewer Update
07 Jul 2021, 08:55The above message is a reply to all complaints and nothing happens as a matter of urgency. 11 days later and still not an answer?
DJ
Deon J's update07 Jul 2021, 08:55
Reviewer Update
The above message is a reply to all complaints and nothing happens as a matter of urgency. 11 days later and still not an answer?
DJ
Deon J's updateReviewer Update
14 Jul 2021, 07:4914 th of July and still no reply. What happened at a once reputable Bank?
DJ
Deon J's update14 Jul 2021, 07:49
Reviewer Update
14 th of July and still no reply. What happened at a once reputable Bank?