HS
Heidi S
1 reviews | Active since Apr 2018
23 Oct 2019, 10:35
STANDANRD BANK INCOMPETENCE
After been recently retrenched i has to sort all my credit life policies out for retrenchment - all the other banks had me sorted out with 2 weeks 3 months later and after paying credit life on my credit card for many years Standard Bank has still not sorted out my credit life policy even after sending numerous emails - could swear i am the only Standard Bank Credit Card customer who has been retrenched - SHOCKING SHOCKING SERVICE and as im writing this email i have just received another phone call from STANDARD BANK card division telling me im in arrears which i am not and seemingly not knowing nothing about been retrenched SHOCKING SHOCKING SHOCKING - 3 MONTHS OF EMAILS AND CALLS
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Standard Bank's replyOfficial
24 Oct 2019, 04:07Hello Heidi,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards S. MartinComplaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards S. MartinComplaint Resolution Centre
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Standard Bank's reply24 Oct 2019, 04:07
Official
Hello Heidi,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards S. MartinComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards S. MartinComplaint Resolution Centre
*** *** (fax)
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