DW
David W

1 reviews | Active since May 2018

07 Apr 2025, 14:26

Stand card invoice

Two months ago i wrote complaining about being unable to get an invoice for my standard bank card. I received a somewhat snippy phone call to say if i waited till month end then it would be there with the statement. Two months and still no invoice

0
Replies (3)
Standard Bank
Standard Bank's reply07 Apr 2025, 14:27
Official
Dear David W, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply07 Apr 2025, 17:42
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank
Standard Bank's reply08 Apr 2025, 15:35
Official
Dear David W,

Thank you for taking our call.

We would like to thank you for giving us the opportunity to address your matter.  

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards,
Standard Bank Hello Peter Team 
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