1 reviews | Active since Mar 2010
Stanbic Bank Botswana Pathetic Service
I would like to lodge a formal complaint with Stanbic bank enterprise. I have instructed the bank to close my account and transfer the monies to me but they have said there is a hold on my account. However, they are unable to provide the reason for the hold on the account for over a month now.
This is a big inconvenience for me and I had planned to use these funds, I have been dealing with Lesika Griffith and the service I receive is pathetic to say the least. There is absolutely no communication from her and every second day I have to ask her whether they have determined the reason for the hold on my account. For over a month she is unable to determine what is the reason that the funds cannot be transferred. I do not see an end to this and no real updates are being given to me. Please attend to this as soon as possible
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax) ***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax) ***********