SA
Shaneen-lee Abrams
1 reviews | Active since Dec 2019
23 Apr 2025, 14:28
STANARD BANK CARD DIVISION.
STANDARD BANK CARD DIVISION HORRIFIC COMMUNICATION. ***** ON MY CARD, ......................
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Replies (2)
Standard Bank's replyOfficial
23 Apr 2025, 15:05Dear Shaneen-Lee
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Apr 2025, 15:05
Official
Dear Shaneen-Lee
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
SA
Shaneen-lee Abrams's updateReviewer Update
23 Apr 2025, 15:15 I Reiterate the following. I reported Fruad on my Credit Card last year December 2024. I received two SMS’s and then nothing…………………….. I have not used my card for well over a year. I don’t have Standard Internet Bank or Mobile banking, yet experienced ***** on my credit card. I question, who would have had access to my credit card. – only Standard Bank. I have repeatedly requested a full year’s transactions since Standard Bank refuses to update my e-mail address and refuses to provide details of my transactions. I am being harassed with different people from numbers that DON’T appear on any of Standard Bank’s formal e mail communication. They demand that I verify myself on these strange numbers but refuse to verify themselves. I have provided you with the numbers. I am now being harassed by people calling me from a Western Cape number who also demand I verify myself, who then claim they are debt collectors.
SA
Shaneen-lee Abrams's update23 Apr 2025, 15:15
Reviewer Update
I Reiterate the following. I reported Fruad on my Credit Card last year December 2024. I received two SMS’s and then nothing…………………….. I have not used my card for well over a year. I don’t have Standard Internet Bank or Mobile banking, yet experienced ***** on my credit card. I question, who would have had access to my credit card. – only Standard Bank. I have repeatedly requested a full year’s transactions since Standard Bank refuses to update my e-mail address and refuses to provide details of my transactions. I am being harassed with different people from numbers that DON’T appear on any of Standard Bank’s formal e mail communication. They demand that I verify myself on these strange numbers but refuse to verify themselves. I have provided you with the numbers. I am now being harassed by people calling me from a Western Cape number who also demand I verify myself, who then claim they are debt collectors.