YM
Yogandran M

1 reviews | Active since Jul 2012

01 Apr 2016, 12:24

STANARD BANK / AUDNET

firstly I logged a claim regarding my ****** gate motor in December 15 and till today this matter has not been resolved.. it took them 3 weeks to get an Assessor out who was from AUDNET, who asked me why they didn't't take the base plate \ what a Joke\". This Assessor seemed clueless of what was happening. he also said that there was never a gate install there \" which to me is calling me a ****\", he said there are no bolt to indicate that a gate motor was installed there. I had to clean up that area a few days after this and I found this hole in the ground, I did take photos of this.These photos was submitted to STANDARD BANK and not once did Standard bank called me with an update on this claim till now. it was always me calling them for feed back and all I get is its with a department and I can't speak to them. I spoke the numerous people at STANDARD BANK\" Alica Liebenberg and many others.ref no 15/096066.<br> secondly my house got struck by lightning in Feb and they also assessed this incorrectly \" once again AUDNET\"and wasted my time and this also is not resolved ref no 16/018822. the assessor came out 3 times and still got it wrong on the quote and the equipment that was damaged. "

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Replies (1)
Standard Bank
Standard Bank's reply04 Apr 2016, 08:41
Official
Hello yoganm@,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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