PF
Priscilla F

1 reviews | Active since Apr 2020

29 Apr 2020, 10:24

STANADARD BANK WITHHOLDING MY MONEY RANDSOM!!

I spoke to Mr Mbulelo Vilakazi from Standard Bank collections department explaining I made an eft in error into a standard bank account of mine which is no longer in use. Mr Vilakazi advised me that unfortunately they will keep the money and there is no possiblility of reversing my incorrect eft. THIS IS DEEMED *****ING when keeping someones money that does not belong to you especially for a company like Standard Bank. DISGUSTED!!

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Replies (2)
Standard Bank
Standard Bank's reply29 Apr 2020, 12:53
Official
Hello Priscilla

Thank you for posting your comments. 

Your matter has escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply13 May 2020, 10:24
Official
Dear Priscilla Ferreira

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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