stanadard bank holding on to my money which i transfered into a closed account with them .

i transferred money into a standard bank account which is closed , instead of the money bouncing back to my account they are holding on to it , only God knows for what . i have been to the branch more than twice the first two times i was told the money was send back to your bank , the 3 rd time i was told they traced my funds this was after i brought proof of deposit and the ban statement showing the account i transferred to was closed . only then i was told they will transfer it back i was requested to send my banking details which i did send with my bank statement as proof . now i am being asked for extra documents . this is after i made a follow up on when am i getting my money back . this is so pathetic . this is 14 days later they are holding on to my money . sending me from pillar to post not to mention my time they are wasting . What are they doing with my money . I have been to Standard bank Sandridge square 3 times to follow up but i was told it was send back to my bank .

its sad i have to close all my accounts with them . i called more than 5 times and no help from the call centre .

i was told this normally take 48 hours the money bounce back into the senders account now 14 days later after i did the transfer i still haven't got my money back i am still being send from one place to the other .