SM
Sibongile M

1 reviews | Active since Jun 2026

10 Apr 2017, 09:06

Stamdard Bank is terrible!

<p>I have a Standard bank cheque account and loan but after months of struggling with their ridiculous bank charges I moved over to Capitec. I then contacted them to have my bank details changed to my Capitec account for my loan however that was not done. After a couple of months I had to settle R1600+ for the loan to be up to date and requested that they close the account. However, the branch manager at their Melville branch convinced me otherwise and promised my banking details were changed and debits would go off the Capitec account. Just three days back I had R900 deposited into my Standard bank account and not only one but two debits went off for the loan!!! If even the manager can't help I find this thee most *********** bank!</p> <p>And I will close it this time!</p>

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Replies (2)
Standard Bank
Standard Bank's reply11 Apr 2017, 07:05
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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SM
Sibongile M's update11 Apr 2017, 10:05
Reviewer Update

Hi,

My query has still been left unresolved, I'm still extremely dissatisfied and would like to have this account closed!

Thanks!