JC
June C

1 reviews | Active since Jun 2010

08 Aug 2017, 10:19

Stalling in giving me a refund

<p>I overpaid on my account - only when I requested a paid up letter did they tell me I overpaid and I am due a refund. 8 days later and after speaking to various people, I still dont have my refund - they keep stalling and keep asking me for banking details....</p> <p> </p> <p> </p>

0
Replies (4)
Standard Bank
Standard Bank's reply10 Aug 2017, 08:47
Official

Dear June

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you as soon as possible.

Thanks,

Complaint Resolution Centre

***

Standard Bank
Standard Bank's reply10 Aug 2017, 08:47
Official

Dear June

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you as soon as possible.

Thanks,

Complaint Resolution Centre

***

Standard Bank
Standard Bank's reply10 Aug 2017, 08:47
Official

Dear June

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you as soon as possible.

Thanks,

Complaint Resolution Centre

***

JC
June C's update11 Aug 2017, 20:15
Reviewer Update

eventually resolved