MS
MOHAMMED S

1 reviews | Active since Oct 2015

09 Mar 2016, 08:30

STAFF THAT DONT CARE

IVE BEEN TO THE BRANCH A FEW TIMES NOW AND NEVER EVER HAD A GOOD EXPERIANCE<br> <br> FIRSTLY THE BANK NEEDS A DEDICATED TELLER OR A SEPARATE QUE FOR CUSTOMERS THAT ARE TRANSACTING AND A SEPARATE QUE FOR ENQUIRIES<br> <br> ALL OTHER BRANCHES IN THE COUNTRY TOOK MY COMPLETED CHEQUE DEPOISIT WITHOUT JOINING A LONG QUE BUT AT THIS BRANH YOU GOT TO WAIT ALMOST AN HOUR EVERY TIME YOU GO IN JUS TO DROP OFF A CHEQUE DEOSIT

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Replies (1)
Standard Bank
Standard Bank's reply09 Mar 2016, 13:51
Official
Hello MRIAZSULAMAN,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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