Staff Knowledge Way Below Par!
<p>Called in to find out if my bonds have been Securitized, well your staff do not understand the meaning of this as I had to explain it, needless to say a girl named Wendy in the Homeloans Service department was who I dealt with and when I asked for her surname was conviniently transfered. Please get your staff knowledge up to date prior to going live on your systems.</p>
Good day Jason Horowitz
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Jason Horowitz
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Jason Horowitz
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Jason Horowitz
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***