Staff Incompetence at a Standard Bank

So they decide to block my acc without my knowledge, I call them, send relevant documentation and they stil quiet about it one week later and NOBODY decides to call me back from their *****s Dept, lady called Lebo responsible made an empty promise last wk Thurs and I’m still waiting, Thulani as well and several others as I call daily. On Mon I spoke to Bongani Houngwane who says he has escalated my query and will call me back by 12h00 the following day, it’s 2 days later and I’m still waiting and he gave me and number that doesn’t work and has not bothered to even call. I expressed the urgency of funds being released but they just don’t seem to care that I have a business to run. I’m so ****ed and frustrated at their incompetence and care free attitudes whilst they mess up people’s lives. This is absolute ******* and their seniors need to catch a wake up call as I’m going to move my account. Somebody needs to fix ths mess man. Standard bank is an absolute ******* bank!