kG
kalay G
1 reviews | Active since May 2015
20 Apr 2026, 11:11
*********** staff
Standard bank doesn't even deserve a one star. It's so frustrating for a consumer to come here to complain, than a company get competent employees. I only need a paid up letter stating my loan is paid up. But as usual it seems impossible. The public may see it as a simple task, yet it's most difficult to employees of this bank. I spent airtime which is not going to be compensated yet nothing will be done. It is sad.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
20 Apr 2026, 11:23Dear Kalay
Thank you for contacting us for assistance.
We strive to make every customer’s experience enjoyable, and we sincerely regret that we were unable to meet your expectations on this occasion.
Please rest assured that we will do our utmost to resolve the matter as soon as possible and work towards a solution that meets your needs.
A member of our team will contact you to provide further assistance.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We strive to make every customer’s experience enjoyable, and we sincerely regret that we were unable to meet your expectations on this occasion.
Please rest assured that we will do our utmost to resolve the matter as soon as possible and work towards a solution that meets your needs.
A member of our team will contact you to provide further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Apr 2026, 11:23
Official
Dear Kalay
Thank you for contacting us for assistance.
We strive to make every customer’s experience enjoyable, and we sincerely regret that we were unable to meet your expectations on this occasion.
Please rest assured that we will do our utmost to resolve the matter as soon as possible and work towards a solution that meets your needs.
A member of our team will contact you to provide further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We strive to make every customer’s experience enjoyable, and we sincerely regret that we were unable to meet your expectations on this occasion.
Please rest assured that we will do our utmost to resolve the matter as soon as possible and work towards a solution that meets your needs.
A member of our team will contact you to provide further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
21 Apr 2026, 08:46Dear Kalay
We hope all is well.
We have successfully reached out to the account holder and provided them with the requested documentation.
We will be closing this matter on our side. Kindly rate my service on the Hello Peter website as well as via the closure email you will be receiving.
Wishing you a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope all is well.
We have successfully reached out to the account holder and provided them with the requested documentation.
We will be closing this matter on our side. Kindly rate my service on the Hello Peter website as well as via the closure email you will be receiving.
Wishing you a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Apr 2026, 08:46
Official
Dear Kalay
We hope all is well.
We have successfully reached out to the account holder and provided them with the requested documentation.
We will be closing this matter on our side. Kindly rate my service on the Hello Peter website as well as via the closure email you will be receiving.
Wishing you a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope all is well.
We have successfully reached out to the account holder and provided them with the requested documentation.
We will be closing this matter on our side. Kindly rate my service on the Hello Peter website as well as via the closure email you will be receiving.
Wishing you a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***