BS
Bafeletse S

1 reviews | Active since Nov 2015

18 Nov 2015, 13:58

staff breach of confidentiality of my banking acco

I went to inform Standard Bank that their staff member unthorized to look or share any information of personal banking with an unthorized third party. This particular staff had a personal relation with my partner, and she shared the status of my accounts with him. I am humiliated and very disappointed and someone needs to take responsibility for this. It has been 3 weeks and my patients has worn off. This whole incident has cost me heartache and I am not let go of this so easily. I trusted I was safe and secure from these kind of humiliation. Standard Bank needs to answer to this.

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Replies (1)
Standard Bank
Standard Bank's reply19 Nov 2015, 09:40
Official
Hello BuffySejobe ,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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