Stad. Back insurance offers no client service

Item: Standard Bank
Rating: 1
Author: Jani H

I have been trying for a month to amend my current vehicle insuance from Std.Bank It is the first now, and the old/wrong amount came off. Multiple calls ans mails later and still no joy! Unacceptable, where is the service?

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Replies (1)

Standard Bank's replyOfficial

01 Mar 2021, 15:24

Hello Jani,

Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********

Standard Bank's reply01 Mar 2021, 15:24

Official