JH
Joe H

1 reviews | Active since Aug 2011

26 Sept 2018, 10:10

Sta dard bank global asleep after braai day.

Global funds tra sfer is pathetic. I have sent many emails now to **********

Also spent hindrads of rands worh of airtime. But they make me hold for hpurs tryi g to get through to the callcenter. Then i get through and my funds transfered over a week ago cant be picked up by them. Ecen though the sending party gave me confirmation and a reference.

Pathetic.

Is this another department of government. Sure feels like it.

Stay away from a bank that doesnt have money to pay for enough employees. Thats what i say. Still have not received my funds.

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Replies (34)
JH
Joe H's update26 Sept 2018, 10:19
Reviewer Update
Unfirtunately i dont have enough money to hold for another hour and a half on my phone while im waiting to speak to a cosultant. So i guess im *****ed now
JH
Joe H's update26 Sept 2018, 10:20
Reviewer Update
I have never experianced such a lo g wait to speak to anyone before. And this at a financial instetution. Its absolutely rediculous. How the hell am i suppsed to get my funds.
JH
Joe H's update26 Sept 2018, 10:22
Reviewer Update
You know you are going to come and appologise fir my frustration. Your appology is worthless and my frustration is legititemate so instead of appologising. Cut out the cancer that is standard bank and rather close down. We dont need cpmpanies who seem to use government servi e as a benchmark here in south africa.
JH
Joe H's update26 Sept 2018, 10:26
Reviewer Update
I dont know what else to say. Its just pathetic. I will probably never see these fu ds now till it get automatically transfered i to my accou t in 30 days from now. I do t understa d why ********** takes days to reply as well. If you type one word a minute from the time the emal came in you should have been able to send me many teplies by now. So who is in charge of your interweb literature department. Because they are obviously not teacho g you how to use the email.
JH
Joe H's update26 Sept 2018, 10:33
Reviewer Update
Its absolutely crazy. Do you guys actually want business? I mean if you dont well i would say. Just tell me. I take my business somewhere else. Im sure other banks that have employees they pay well need some extra business. You guys must not make that much there at standard bank because i dont see a general great service with a sprkle in your eyes. No worries. I get the message loud and clear. I promise you. Just get me funds to me one more time please. I can see you guys are tired and overworked and i will not other you again with incoming fuds after this. I will go to nedbank. Their global department is outstanding. I will also be sure to tell all my friends that you guys need a rest. Just doing my part to keep you lot sane and keep the work load minimal. You dobt have to thank me. I know you appriciate it.
JH
Joe H's update26 Sept 2018, 10:38
Reviewer Update
I honestly think that if yoh are a standard bank employee and you are reading this now. And you see the things that are going on in a company you depend o to pay you so you can live a decent life. You have to think about it. This place i work for. Do they have a great future. Doesnt look like it from what i have seen recently. If you look at the deeper issue here. Its quite unsetteling. I mean do you go to bed proud at night after seei g all these issues daily. Do you love what you. Dealing with the shortcomings of a company with no improvement in sight. I am not sure anyone wpuld be able to work like this for very long time. Make a move. Go to a bank that knows what its doing. Capitec is apprantly outstanding. And their mission statement is more then just trying to stay above water. Just a thought....
JH
Joe H's update26 Sept 2018, 10:45
Reviewer Update
I will just keep ty*** here till i get a reply from your famous one eyed one armed and two fingered guy in charge of manning the email address ********** Im sure he has gotten hold of the mouse by now. Just need to poi that sucker to outlook and use one of his 2 fi gers to open up that program. Takes a bit of co ordination but im feelig lucky. 2 hours tops. Then once that sucker is opened. And the emails start pouring in im sure he will get to me once his droopy eye stabilizes a bit. 4 hours tops. Then its home time. He will email me tomorrow lol. Aftwr all that i sure hope he doenst close his outlook again today.
JH
Joe H's update26 Sept 2018, 10:50
Reviewer Update
So now you guys in the complaints depaetment have your eye on any new jobs at other companies yet ? Talk to me here about it. Im sure you guys are all thinking about it. I git a job offer from standard bank when i was 22. So glad i didnt take that. Would have been such a trap. One gjy in the whole company that wants to make a difference. Just not a good fit. I mean you can start out wa ti g to change the world. Vut just a couple of months at a company that is going down is enough to take all that is good out of most. So very sorry about that.
JH
Joe H's update26 Sept 2018, 10:51
Reviewer Update
I see i can publish my review on fa ebook and twitter as well here. That is great functionality from hellopeter.
JH
Joe H's update26 Sept 2018, 10:53
Reviewer Update
I will give you guys an hour to resolve this tiny issue before i click those facebook and twitter buttons. Though I am sure many on faceboom will find this read fascinating lol.
Standard Bank
Standard Bank's reply26 Sept 2018, 12:00
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

JH
Joe H's update26 Sept 2018, 13:08
Reviewer Update
1 o clock in the afternoon now. Still nothing. Waiting for my funds. I will keep posting. People need to know about this sort of service.
JH
Joe H's update26 Sept 2018, 13:16
Reviewer Update
Seriously. After this transaction standard bank is history as far as i am concered. Cannot even reply to an email giving me a status. They cannot be bothered. Goid luck. I hope you guys like working there. Seems like quite the party.
JH
Joe H's update26 Sept 2018, 13:48
Reviewer Update
nothing yet, still, not a email, i don't understand how I cannot even get somone to send me a simple email back. These guys really don't care. i see there is a ********** Emailed them as well, no one rep****, i am still waiting. A simple process that should take about 5 minute, has now spanned 48 hours, with multiple departments involved. And there is no thencical issues, someone just has to do theur job for 5 minutes and the job will be done. Transfer the money, and send me a email and say its done. But now we have complaints department running around, trying to contact people. Nice joke. How many standard bank employees does it take to ***** in light bulb ? At least 2 departments, maybe more..... It is quite funny.
JH
Joe H's update26 Sept 2018, 15:10
Reviewer Update
Bunch of ******s. still nothing, after so may emails.
JH
Joe H's update26 Sept 2018, 15:17
Reviewer Update
Told many people about this now, most common reply is, yeah i know, dealing with standard bank is a nightmare. So true, i see many have experience with you guys.
JH
Joe H's update26 Sept 2018, 16:17
Reviewer Update
you guys are a bunch of dumb ****s.
JH
Joe H's update26 Sept 2018, 16:38
Reviewer Update
still holding on the phone.52 minutes. not a ****ing sould in sight to pick the ****ing phone up
JH
Joe H's update26 Sept 2018, 16:39
Reviewer Update
if 5 pm comes thos dumb ****s are out of there. let the phone ring mother****er, they dont give a ****.
JH
Joe H's update26 Sept 2018, 16:40
Reviewer Update
54 minutes and holding.
JH
Joe H's update26 Sept 2018, 16:40
Reviewer Update
this **** is going on facebook.
JH
Joe H's update26 Sept 2018, 16:42
Reviewer Update
Still holding 56 minutes. Must be a ****ing record.
JH
Joe H's update26 Sept 2018, 16:42
Reviewer Update
Still holding 56 minutes. Must be a ****ing record.
JH
Joe H's update26 Sept 2018, 16:42
Reviewer Update
You guys need to show government how to **** it up for real.
JH
Joe H's update26 Sept 2018, 16:44
Reviewer Update
15 minutes before hometime for these dumb ****s. So wake them up !!!!
JH
Joe H's update26 Sept 2018, 16:46
Reviewer Update
Holding for one ****ing hour now !!!!!!!!!! Thats a new mother ****ing world record to get some ****ing money in my account !!!!! Well done you ****ing uneducated bunch of **** heads, **** face mother ****ing assholes, dirty ****s, go **** yourselfes, i hope you ****ing die.
JH
Joe H's update26 Sept 2018, 16:51
Reviewer Update
Home time for these dumb ****ing ****s in 10 minutes. did they do ****ing anything today ? I dont ****ing think so. Worst bank ever. Im done with them after this ****ing ****.
JH
Joe H's update26 Sept 2018, 16:52
Reviewer Update
you just dont give a **** do you. you spoiled my whole ****ing day trying to do something that normal ****ing people in a company can do for me in 5 ****ing minutes. **** your MOTHER !!!!!
JH
Joe H's update26 Sept 2018, 16:53
Reviewer Update
7 minutes before home time mother****ers. When this is done, and the money is in my account, then im going to start. this is not even the beginning.
JH
Joe H's update26 Sept 2018, 16:53
Reviewer Update
7 minutes before home time mother****ers. When this is done, and the money is in my account, then im going to start. this is not even the beginning.
JH
Joe H's update26 Sept 2018, 16:54
Reviewer Update
Spent R 500 today calling these ****ers !!!!
JH
Joe H's update26 Sept 2018, 16:58
Reviewer Update
2 minutes to go. They are all probably in their cars right now waiting till they open the gates.
JH
Joe H's update26 Sept 2018, 17:00
Reviewer Update
5 PM, been on the phone for 1 hour 15 minutes now. they will never answer.
JH
Joe H's update26 Sept 2018, 17:01
Reviewer Update
so tired to try and get paid, i wish they had the mental capability to understand how that might feel.