RM
Rowan M
1 reviews | Active since Jul 2024
17 Nov 2024, 08:59
ST Credit card
Good morning, I would like to start with that fact that this has happened to me twice this year and this is now the third.I have a credit with standard bank, and I have been using the card during the month but in the middle of the month my balance is R00.00. And take note that this happened to be a couple months ago. The last time I had to go into store and requested standard bank to take my account out of collection. Now the confusing part is why does this keep happening?
Please can I get a permanent fix or should I start looking for a different provider.
Thank you.
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Standard Bank's replyOfficial
17 Nov 2024, 09:05Dear Rowan,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply17 Nov 2024, 09:05
Official
Dear Rowan,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***