SH
Shameem H

1 reviews | Active since Mar 2009

23 Aug 2024, 10:59

Srd bank collections never responds. It's over a week

I have sent several emails requesting payment arrangements on my loan since I have been medically boarded. The email is to collections who does not respond. Trying to get assistance to make arrangements is impossible!!!! I have asked for a response several times and just get an automated email.

0
Replies (1)
Standard Bank
Standard Bank's reply23 Aug 2024, 11:11
Official
Dear Shameem

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
***