Spiteful employees? *********** staff? no sense of urgency? do clients even matter?!

<p>I sent a request about my homeloan on Tuesday 25 October, I received one missed call and a message to return the call. Everytime I return the call there is no answer. I have sent numerous follow up emails to relavant department as well as the 'complaints resolution center" but they simply ignore me.</p> <p>I have told this bank people numerous times that I cannot take personal calls at work and they must please respond to my emails. I will give them a suitable time to phone me. But not one person bother. Standard bank service is no doubt the worst in the industry!. I would discourage anybody from joining this bank as this lack of service is the norm in every department. My inquiry has still not been attented to!!! And I know by now that they are going to reply the same old lame, no service response that they have referred my complaint to the relevant department. To anyone reading this review, if you plan on joining this bank, run!!!!!!!!!!!!!! in the opposite direction as fast as you can!!!</p>