PF
Peter F
1 reviews | Active since Feb 2022
01 Jun 2023, 09:41
Spiteful Debit
I recently was debited in the amount of R121.45 for "Honouring Fees" in spite of the fact that I had funds available when transacting these items. Standard Bank graciously subsequently reversed these fees only to debit me with "OVERDRAFT SERVICE FEE NO LIMIT" to the tune of R69
But I dont have an overdraft and when I applies for one it was declined.
What is happening here seem very spiteful of Standard Bank!!!!!
On top of that I am a pensioner and every Rand counts!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
01 Jun 2023, 09:43Dear Peter
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Jun 2023, 09:43
Official
Dear Peter
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
01 Jun 2023, 10:18Good Day Peter
We really appriciate your loyalty and support.
Kind Regards
Standard Bank Hello Peter Team
***
We really appriciate your loyalty and support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Jun 2023, 10:18
Official
Good Day Peter
We really appriciate your loyalty and support.
Kind Regards
Standard Bank Hello Peter Team
***
We really appriciate your loyalty and support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
01 Jun 2023, 11:02Hello Peter
Thank you for responding to us. We are glad to hear that you now have a clear knowledge of your account's pricing.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for responding to us. We are glad to hear that you now have a clear knowledge of your account's pricing.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply01 Jun 2023, 11:02
Official
Hello Peter
Thank you for responding to us. We are glad to hear that you now have a clear knowledge of your account's pricing.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for responding to us. We are glad to hear that you now have a clear knowledge of your account's pricing.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***